Rules and Regulations

St. David’s Foundation Hospice Care

Lottery Terms and Conditions

  • The lottery is drawn every week usually on a Friday. Each unique lottery number costs £1 per week. Unique lottery numbers (draw tickets) can be bought on a weekly basis or people can join and become member. Payment is always received in advance of the draw. On receipt of a request to join the lottery, St. David’s Foundation Hospice Care will send out a Membership letter, which will advise you of your unique lottery number.
  • Your unique lottery number will be entered into each draw for which St. David’s Foundation Hospice Care receives payment. If you choose to pay by Standing order the minimum amount taken every month will be £4.34. The 34p will accumulate every month allowing for the 5 week months in the calendar year.
  • You will be notified of winning automatically in writing within one week of the draw taking place. A winner’s letter along with a cheque will be sent out to the address given on the membership joining leaflet.
  • Winning numbers are published in the local paper, on the St. David’s Foundation Hospice Care website and in our charity shops.
  • The account holder must be 16 years or over to cash or credit an accounts with a winning lottery cheque.
  • Under legislation issued by the Gambling Commission St. David’s Foundation Hospice care has a duty to verify that all players in the lottery are aged 16 years of age or over and reside in the UK. St. David’s Foundation Hospice Care will carry out checks to verify the information that you have given. This will include utilising independent agencies and other bodies for verification purposes.
    It is an offence to gamble under the age of 16.
    St. David’s foundation Hospice Care is a member of the Hospice Lotteries Association (HLA) and as such on behalf of it’s members has given a financial contribution to the Responsibility in Gambling trust (RIGT), an organisation set up with the sole aim of promoting and encouraging responsible gambling.

The HLA and St. David’s Foundation Hospice Care has dedicated links to the RIGT and GAMCARE, the leading organisation that provides help to problem gamblers.

  • St. David’s Foundation Hospice Care promises to protect all personal information and not to misuse it. To review our Data Protection Policy visit our website or request a copy from the Lottery department at St. David’s Foundation Hospice Care.
  • You may cancel your membership at any time. If your account is in credit at the time of cancellation you will receive a full refund for the amount in credit usually within 7 days
  • St David’s Foundation Hospice Care has a Self exclusion facility. You can down load a form via the internet or contact the lottery department via email. Exclusion will remain in place for a period of at least 6 months
  • St. David’s Foundation Hospice Care has in place a policy and procedure for the handling of complaints and disputes.
    The main points of the policy/procedure:
    Customers will be told whom to contact (name and status)
    Customers will be given a copy of the complaints procedure if requested
    All complaints will be handling in accordance with the procedure
    In the event of a complaint or dispute can not be resolved then it will be referred to arbitration. As a member of the Hospice Lotteries Association this will be The Independent Betting Adjudication Service Ltd (IBAS).
  • St. David’s Foundation Hospice Care reserves the right to amend or update these Terms of Conditions without prior notice.

St. David’s Foundation Hospice Care is committed to fundraise responsibly, to find out more click here

over_16PLEASE REMEMBER THAT IT IS AN OFFENCE FOR ANYONE UNDER THE AGE OF 16 YEARS TO TAKE PART IN A LOTTERY

ST.DAVID’S FOUNDATION HOSPICE CARE IS LICENSED BY THE GAMBLING COMMISSION – www.gamblingcommission.gov.uk

 

Useful Links:

Complaints Procedure

Self Exclusion Facility

Data Protection

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